In Part 1 I covered the ticketing and departure experience, now it’s time to talk about the onboard experience. We rejoin our story as I get ready to board for my trip south. Boarding is like the old Southwest model of free-for-all scramble onboard. But at least Southwest made sure that everyone getting off was able to do so before other passengers started getting on. Continue reading
![OpenDoors](http://petchmo.com/wp-content/uploads/2013/09/OpenDoors-624x419.jpg)
CTA Trip Report Part 2—the Onboard Experience
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